Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order ships.
Shipping Rates & Delivery
We currently ship within the United States only.
Shipping costs are calculated at checkout based on location, package weight, and shipping method. We ship via trusted carriers including USPS, UPS, and DHL Express through Shopify Shipping.
Estimated delivery times:
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues or unforeseen circumstances.
Shipment Confirmation & Tracking
Once your order ships, you’ll receive an email with tracking details. Tracking information is typically active within 24 hours.
Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us immediately at info@ooo-shop.com so we can assist with a resolution.
Questions
If you have any questions about shipping, returns, or your order, please reach out to us at info@ooo-shop.com.