Shipping policy

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order ships.

Shipping Rates & Delivery

We currently ship within the United States only.

Shipping costs are calculated at checkout based on location, package weight, and shipping method. We ship via trusted carriers including USPS, UPS, and DHL Express through Shopify Shipping.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (where available)

Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues or unforeseen circumstances.

Shipment Confirmation & Tracking

Once your order ships, you’ll receive an email with tracking details. Tracking information is typically active within 24 hours.

Lost or Damaged Shipments

If your order is lost or arrives damaged, contact us immediately at info@ooo-shop.com so we can assist with a resolution.

Questions

If you have any questions about shipping, returns, or your order, please reach out to us at info@ooo-shop.com.